Behavioral Health Parity | MAMH

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Behavioral Health Parity

Provider Directories

Families and individuals seeking care in Massachusetts are often unable to find accurate, reliable information about the provider network available through their insurance carrier. Insurers do not regularly update provider directories, so patients or their families who are seeking care cannot find a provider when they need one. This problem is particularly pronounced for behavioral health practitioners due to the already low levels of insurance participation among these providers. In addition, behavioral health providers change capacities frequently and often have sub-specialty expertise that is not reflected on provider directories. MAMH has supported and will continue to support both regulatory and legislative efforts to improve the information that is available through insurers’ provider directories. 

Access to Intermediate Care Services  

Community and home-based behavioral health care services (“Wraparound Care”) for children and adolescents with mental health disorders are currently only available to children enrolled in MassHealth and their families, through the Children’s Behavioral Health Initiative (CBHI).  Families with commercial insurance either go without these services, or use “secondary MassHealth” to obtain the services. Intermediate care services have been demonstrated to keep children in the community and out of higher levels of care; therefore, it is imperative that they are available to all children in the Commonwealth, regardless of insurance status. MAMH will continue to support both legislative and regulatory change efforts to ensure that intermediate care services are available to children enrolled in commercial insurance.